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Managing Residential Properties (RES201)

Master residential property management with this comprehensive course.

Learn residential property management essentials with the RES201, a comprehensive course offered by IREM® (Institute for Real Estate Management). This course covers operations, finance, leasing, and human resources, giving you the expertise needed to maximize property performance, boost occupancy rates, and enhance your professional reputation in the competitive property management industry.

RES201 qualifies as an IREM key competency course needed for the ARM® (Accredited Residential Manager) certification.

What you'll learn in Managing Residential Properties (RES201)

By taking the RES201 course, you'll gain mastery in:

Excelling in property management strategy

Understand the key components of how to manage residential properties effectively, including property operations, management companies, ownership structures, and investor objectives. Learn how to align management strategies with ownership goals to maximize profitability and asset value.

Building and leading high-performing teams

Develop expertise in hiring, training, and retaining top property management talent. Master employment laws, team dynamics, productivity strategies, and intergenerational communication to foster a collaborative and efficient workplace.

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Mastering financial management

Gain critical skills in budgeting, accounting, cash flow management, financial reporting, and capital expenditures to optimize property revenue and profitability. Learn how to analyze financial performance and drive asset value.

Operational excellence and risk management

Learn how to develop maintenance plans, implement risk management strategies, and enhance property sustainability. Discover best practices for property inspections, contractor management, and compliance with safety regulations.

Marketing, leasing, and resident retention

Understand how to target the right markets, analyze competitors, implement innovative marketing strategies, and leverage social media to attract and retain residents. Learn the leasing process, legal considerations, and best practices for occupancy optimization.

Learn effective leadership skills

Develop leadership skills critical to real estate management career growth, including task prioritization and operational efficiency to ensure seamless property management. 

Why take this course?

  • Get a competitive advantage: Gain the expertise to stand out in a crowded job market and advance your career.

  • Industry-relevant experience: Get the most up-to-date strategies and insights in residential property management.

  • Advance your career with IREM certification: This course is one of the qualifying key competency certification courses on the path to earning IREM’s prestigious Accredited Residential Manager® (ARM®) certification, giving you a prestigious competitive edge in the industry.

Who should enroll in RES201?

This course is ideal for anyone professionals working in:

  • Apartment property management

  • Multifamily property management

  • Single-family home property management

  • HOA and condo management services

Whether you’re an emerging property manager, leasing professional, real estate investor, real estate professional, or developer, RES201 will equip you with the expertise to stand out and thrive in residential property management.

Course format and details

Managing Residential Properties (RES201) is offered:

IREM members’ price: $699 

Nonmembers’ price: $859

For preferred pricing on this IREM certification course and other education offerings, apply to become an Associate member. As an IREM Associate member, you will gain access to the IREM networking base for property managers, scholarships available through the IREM Foundation, and discounted pricing on IREM events like PropertyCon.

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Advance your career in residential property management

This is a key competency course on the pathway to IREM’s ARM certification. This path provides a structured approach to your career advancement by combining a key competency course, an ethics course, and a final exam.

Completing the pathway gives you the skills, knowledge, recognition, and the network needed to elevate your property management career.

Take the next step on the path to an ARM: Take an
Ethics course.


Frequently asked questions

What is RES201?

Managing Residential Properties (RES201) is an IREM® course that teaches the core skills needed to run successful residential properties. It focuses on operations, finance, leasing, marketing, and team leadership so property managers can improve performance and grow their careers.

How does RES201 support the IREM ARM certification?

RES201 is one of the key competency courses required on the path to earning the IREM ARM® (Accredited Residential Manager) certification. Completing it moves you closer to earning a recognized industry certification that strengthens your professional credibility.

How is RES201 offered?

RES201 is available as a self-paced online course or in select in‑person classrooms. You can choose the format that fits your schedule and learning style.

What does the RES201 course cost?

For IREM members, the course is $699. For nonmembers, it’s $859. You can access preferred pricing by joining as an IREM Associate member.

What happens after I take RES201?

After completing RES201, the next step on the ARM path is to take an Ethics course. The full pathway gives you the skills, recognition, and community needed to advance in residential property management.

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Top benefits of earning an ARM certification:

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Higher earnings

On average, ARMs earn an average base compensation of $92,500.(1) Since 1995, the base salary for ARMs has increased by 200%.(1)

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Profession mastery

Demonstrate your command of fundamentals in residential property management.

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Job advancement

Get the next promotion. 92% of ARMs have supervisory responsibilities and manage a median of six employees.(1) 

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Ethical performance

Elevate the profession. ARMs adhere to IREM’s Code of Professional Ethics to establish and maintain public confidence in the honesty, integrity, professionalism, and ability of the professional real estate manage. 

(1) IREM Profile and Compensation Study 2024 - ARM

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About IREM

For more than 90 years, our members have made us the world’s strongest voice for all things real estate management. Almost 20,000 leaders in commercial and residential management call this home for education, support and networking. Our CPM®, ARM®, ACoM®, and AMO® certifications are internationally recognized symbols of ethical leadership and a well-managed property. And our tools deliver decades of on-the-job know-how to help members get even better at what they do. Put simply – IREM and its members are here to elevate the profession. If you know real estate management, come get to know us. irem.org

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